Returns & Exchanges

Stitch Piece Loop will only offer a refund if there is a fault or other major problem with the product.  Stitch Piece Loop does not offer refunds on products where customer has changed his/her mind, found the product cheaper elsewhere, decided he/she did not like the purchase or had no use for it.

Stitch Piece Loop will offer an exchange of goods if the purchased products are returned within 14 days with proof of purchase receipt.  Purchased products must be unused and have all original packaging.  If customer is unable to select another product of same value as original purchase, a gift voucher of the same amount will be given in its place.  PLEASE NOTE that all return postage costs and re delivery costs are the responsibility of the customer.

Stitch Piece Loop does not offer exchanges on Sale Items.